Question 1

What is RepairHQ?

Accepted Answer

RepairHQ is the leading all-in-one repair shop management software designed for cell phone repair shops, computer repair businesses, gaming console repair stores, and electronics repair centers. It includes POS, ticketing, inventory management, CRM, invoicing, and much more.

Question 2

How much does RepairHQ cost?

Accepted Answer

RepairHQ offers flexible pricing starting at $49/month for single locations. We offer a 14-day free trial with no credit card required. Professional plans at $99/month and Enterprise plans at $199/month are available for growing businesses.

Question 3

Is RepairHQ better than RepairDesk?

Accepted Answer

Many repair shops have switched from RepairDesk to RepairHQ citing better user experience, more features, faster support, and more competitive pricing. RepairHQ offers modern UI, real-time inventory tracking, advanced analytics, and a customer portal included in all plans.

Question 4

Does RepairHQ work for cell phone repair shops?

Accepted Answer

Yes! RepairHQ is specifically designed for cell phone repair shops. Features include IMEI tracking, device diagnostic checklists, parts inventory for popular phone models, repair pricing guides, and customer device history tracking.

Question 5

Can RepairHQ handle multiple locations?

Accepted Answer

Absolutely. RepairHQ's Enterprise plan supports unlimited locations with inventory transfers, centralized reporting, location-based permissions, and consolidated customer databases. Many repair chains with 10+ locations use RepairHQ.

Question 6

Does RepairHQ integrate with payment processors?

Accepted Answer

Yes, RepairHQ integrates with Stripe, Square, PayPal, and other major payment processors. Accept credit cards, debit cards, Apple Pay, Google Pay, and more directly through the POS system.

Question 7

What devices can I use RepairHQ on?

Accepted Answer

RepairHQ is a cloud-based system that works on any device with a web browser - Windows PCs, Macs, iPads, Android tablets, and even smartphones. We also offer dedicated iOS and Android apps for mobile access.

Question 8

How does RepairHQ compare to RepairShopr?

Accepted Answer

RepairHQ offers more modern features than RepairShopr including real-time inventory sync, advanced customer portal, built-in marketing tools, and a more intuitive interface. Many RepairShopr users have migrated to RepairHQ for these improvements.

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